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Last updated: 1 September 2026

Privacy policy

This policy explains how i-smart handles information submitted through this website and through our application registration, licensing and support services.

Information you choose to provide

You may provide your name, business name, email address, phone number, application interest and message. The website contact form prepares a WhatsApp message on your device; you review and send it through WhatsApp. i-smart does not store that form submission on this website.

Application and licence information

Product registration and activation services may process business contact details, an installation identifier, licence status, application version and limited location information where clearly requested for licensing. Business sales, passwords, stock and account records are not sent to the public activation service unless a separate feature explicitly states otherwise.

How information is used

We use information to answer enquiries, provide demonstrations and support, operate licensing, prevent abuse, improve applications and meet legal obligations. We do not sell personal information.

Cookies and advertising

This site currently uses only essential or preference storage required for basic operation. If analytics or advertising is introduced, this policy and our cookie controls will be updated before those technologies are enabled. Google and advertising partners may use cookies or similar technologies after the required consent choices are provided.

Service providers

Messages sent through WhatsApp are handled according to WhatsApp’s own terms and privacy practices. Website hosting and security providers may process technical information such as IP addresses and request logs to deliver and protect the service.

Retention and security

We retain enquiry and support information only as long as reasonably needed for the relevant conversation, service, security or legal purpose. Reasonable technical and organizational safeguards are used, but no internet transmission is guaranteed to be completely secure.

Your choices

You may ask us to correct or delete information you have provided, subject to legal and operational requirements. Contact us through the website form or WhatsApp number shown on this site.

Changes

We may update this policy as services change. The current revision date will remain visible at the top of this page.

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